Repairs and alterations
Find your fit before you order
What waist size do you try on 1st?
What waist size would you try on 2nd, if the 1st didn't fit?
How tall are you?
We have fit options for all heights.
How much do you weigh?
How big are your thighs?
In relation to people who share your waist size.
How do you like jeans to fit?
For your seat and thighs, which fit do you typically choose?
We'll discuss your knee to ankle fit next.
From your knee to ankle, how do you like jeans to fit?
Which best matches your inseam length?
How does the rise fit on most jeans you try on?
Rise determines how high jeans can sit on your waist. Rise is measured from the top of the waistband down to the crotch seam.
How do the thighs fit on most jeans you try on?
How do you like your denim jeans to feel?
What jean brands have worked for you in the past?
Anything else you'd like to tell us about you and jeans?
OK, that's it for fit questions.
Now, we'd like to tell you about your Home Try-On (HTO).
You'll be assigned a Fit Planner to help you complete HTO from start to finish.
They can answer any questions you have along the way.
Your Fit Planner will email you within one business day to confirm your HTO sizes.
Action will be required: please reply so they know you're receiving their emails.
HTO sizes come with our Ready to wear fit options.
But don't worry, you'll get access to all fit options when you order.
HTO jeans are sent in San Francisco Lights, our classic-weight, sturdy denim.
Plus, we'll include a fabric swatch of your host product:
San Francisco Lights
Expect to receive your HTO in about one week.
Sometimes we need to make more, if so, it could take a little longer.
Included in your HTO will be a worksheet designed to help you build your fit profile.
If you have questions, you can email or call your Fit Planner.
Once you build your fit profile, you can order your new jean.
Order any time. There’s no obligation to order.
Then return all the sizes with a pre-paid label.
You'll have 7 days with HTO. If you need more time, just let us know.
That's it, please complete your order and let's get started!
We’re looking forward to helping you find your best jean fit.