Whether you’re a new customer or an existing customer, we offer you two ways to choose fit options when ordering: 1) let us help you choose or 2) choose yourself. Whichever order method you use, we’ll make sure you are satisfied with the final product.
If you’re new to a category, we recommend starting with our free Fit Kit Home Try-On program.
Here’s how Fit Kit works. Answer questions about your size and fit. We ship you two or more fit evaluation garments to try at home. You send us your results. And finally, you return the Home Try-On to us. Shipping is free and we provide pre-paid return labels.
By ordering Fit Kit you can evaluate multiple fit options in one fitting, which can lead to finding your fit faster. You’ll also gain access to all Todd Shelton fit options, many of which are reserved for existing customers.
Upon completion, you can order right away, later, or never. It’s up to you. By ordering Fit Kit you are not committing to anything.
You can order Fit Kit Home Try-On on any product page.
Reorders for Existing Customers
If you’ve ever ordered from us, we know your fit history and can help you reorder.
Use My Fit History is an ordering option on every product page. It allows you to bypass choosing sizes and indicates that you would like for us to confirm the fit options for your new order.
We look back at your order history, not just your last order, and send you a fit profile for approval. You have the opportunity to confirm, change, or discuss your fit options before the product you ordered enters the production queue.
If you have questions about ordering, email us at firstname.lastname@example.org or call (844) 626-6355.