Thank you to all the front line medical workers and their families, researchers, grocery store workers, government agencies, and anyone in the trenches or helping the people in the trenches.
We’ll be using this article to update our community on how the pandemic is affecting customer orders, customer service, and our company. If you have questions or suggestions about how we can help, please email us or call 844-626-6355.
04/02/2020: Offering masks to customers and our community.
We continue to work with two local hospitals to get a medical-mask approved for use.
In the meantime, we believe the best way we can help is to offer non-medical grade masks to our customers and community. We’re asking people to request 1 or 2 masks only. We’ll do our best to meet additional requests after everyone who requests masks are served. If you need a mask for you or your family, please email us.
No purchase is necessary to request a mask, we understand it’s a difficult time for everyone. If you are in a position to help, gift card purchases will help fund this project, and the gift card doesn’t expire.
03/24/2020: Opportunities to help with masks.
In the past few days, we’ve made mask samples, contacted machine suppliers, and started a search for medical-grade non-woven fabric.
We’ve asked NJ politicians, the Governor, and both Senators if we can help. We’ve contacted NJ hospitals and the NJ Dept of Health.
We contacted a customer who helps run a hospital in Queens, NY and asked if we can make masks. He replied, “FEMA just arrived with additional masks, we are good for now. Thank you!!!!”
We’re continuing to look for opportunities to help.
03/22/2020: Searching for medical-grade fabric.
We started a search for medical-grade fabric to make the health care products our local community may need right now. If you know where these raw materials may be available, please contact us.
We don’t know the exact needs – or if organizations are willing to accept products (masks, gowns, booties) without medical certification, but we’ve reached out to government agencies requesting that information. If you have any information regarding this, please contact us.
We understand large manufacturer’s are preparing supply chains to properly address health care industry needs. Our effort is to use our factory and expertise to help until that bigger help arrives.
03/21/2020: New Jersey Governor Murphy exempted manufacturing from the state closure.
Today, we reached out to New Jersey state officials offering our factory and team to help any way we can. We have 55 sewing machines and trained sewing operators. We’ll post updates here.
We expect customer service to operate as normal. Production will be limited to maintain social distancing. Delays in production are expected, we will confirm revised ship dates during order confirmation.
03/18/2020: Donations to NYC and New Jersey-based food banks.
Throughout March, 5% of all orders will be donated to New York and New Jersey-based food banks: City Harvest and CFBNJ. Both organizations need help responding to the Covid-19 crisis. Beginning in April, we’ll re-evaluate how our community can best help.
03/18/2020: Changing shipping addresses.
With many of you working from home, you may need to change your shipping address. If you have an order in queue and you need to change your address, please let us know.
Stay safe. And keep in touch.