Todd Shelton

Customer Support

Guarantee

We guarantee our products. If you are not satisfied with one of our products at the time you receive it or if the product does not perform to your satisfaction, please let us know.

No Shipping Charges

We do not charge for shipping on orders, exchanges, and returns within the United States, US territories and APO addresses. Packages are shipped through the United States Postal Service, Priority Mail.

Returns and Exchanges

You can return or exchange a product anytime, for any reason. There is no charge for return or exchange shipping.
Contact us using the contact form at the bottom of the website. Please let us know what fit adjustments you'd like to make or let us know your reason for return. We’ll email you a pre-paid return label that you can print on normal printer paper and tape to your package. If you do not have printing capabilities, please let us know and we will postal mail you a label.
We ship returns through the United States Postal Service for customer convenience. You can leave your return for your mail carrier to pick up at your home, office, or drop-off at any post-office.

Where to Buy

Todd Shelton is only available at toddshelton.com. Our product is not available in any retail stores.

Mail Orders

For customers who prefer to mail in orders, please contact us first (using the contact form below) letting us know the products you are interested in. We will confirm availability and reserve the product for you. Money orders are accepted.

Security

This site is secured by 128 bit SSL technology. SSL technology is the industry standard method for securing online transactions. The secure mode begins as you first enter the checkout process (shipping and billing informtion). To ensure you are in SSL (Secure Socket Layer) or secure mode for your transactions, look at your browsers address for the page. Secure pages will usually appear with an address that begins with https:// instead of the standard http:// - again, this mode will begin once you begin the checkout process. All information, once on our server, is protected from any external intrusions. Once your order is processed, we will not retain your credit card number in our online systems.

Privacy

We collect only the personal information you voluntarily provide to us. "Personal information" includes your name, email and postal addresses, and phone number. We do not collect or store credit card information retained through online transactions. We do not share any of your personal information for use by other companies. When you place an order with us, you will be added to our email mailing list, you can be removed from our list at any time by using the form below and typing "unsubscribe" in the message field.
 

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